Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

Welcome to truecosmionis AG ("truecosmionis", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and any related content provided by truecosmionis. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services. These Terms constitute a legally binding agreement between you and truecosmionis AG, a company registered in Germany with registration number HRB265879.

Description of Services

truecosmionis provides wholesale sourcing platform comparison services, analysis, and consultation to businesses seeking to optimise their sourcing strategies. Our services include platform evaluations, detailed comparisons, expert recommendations, and ongoing support. We offer various service packages tailored to different business needs, from basic analysis to comprehensive enterprise solutions. All services are provided subject to these Terms and any additional agreements we may enter into with you.

User Obligations

By using our services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for legitimate business purposes
  • Comply with all applicable laws and regulations
  • Not interfere with the proper functioning of our website or services
  • Not attempt to gain unauthorised access to our systems or data
  • Respect the intellectual property rights of truecosmionis and third parties
  • Not use our services to compete directly with our business
  • Maintain the confidentiality of any login credentials or access information

Intellectual Property

All content, materials, and intellectual property on our website and in our services, including but not limited to text, graphics, logos, images, software, and analysis reports, are the property of truecosmionis or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission. Any feedback, suggestions, or ideas you provide to us may be used by truecosmionis without compensation or attribution.

Payment Terms

Payment terms for our services will be specified in your service agreement or invoice. Unless otherwise agreed, payment is due within 30 days of invoice date. We reserve the right to suspend or terminate services for non-payment. All fees are non-refundable unless specifically stated otherwise. Prices may be subject to change with reasonable notice. You are responsible for any taxes, duties, or fees associated with your use of our services.

Confidentiality

We understand that you may share confidential business information with us during the course of our services. We commit to maintaining the confidentiality of your proprietary information and will not disclose it to third parties without your consent, except as required by law. This obligation survives the termination of our relationship. Similarly, any proprietary methodologies, analysis techniques, or business intelligence we share with you should be treated as confidential.

Limitation of Liability

To the maximum extent permitted by law, truecosmionis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount paid by you to truecosmionis in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Disclaimers

Our services and website are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our analysis or recommendations will result in specific business outcomes. While we strive to provide accurate and up-to-date information, we make no representations about the completeness, accuracy, or reliability of any content. You acknowledge that business decisions based on our analysis are made at your own risk.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Frankfurt am Main, Germany. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Termination

Either party may terminate the service relationship at any time with reasonable notice. We reserve the right to immediately terminate or suspend your access to our services if you breach these Terms or engage in any conduct that we deem inappropriate or harmful to our business. Upon termination, your right to use our services ceases immediately, but obligations regarding payment, confidentiality, and intellectual property shall survive. We may also terminate or modify our services at any time with appropriate notice to users.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any changes.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions. In such events, the affected party shall notify the other party promptly and make reasonable efforts to mitigate the impact.

Contact Information

If you have any questions about these Terms or need to contact us regarding legal matters, please reach out to us at: truecosmionis AG, Beethovenstraße 32, 60274 Frankfurt, Hesse, Germany. You can email us at legal@truecosmionis.world or call us at +49 691345864. For general enquiries, please use contact@truecosmionis.world.

Entire Agreement

These Terms, together with our Privacy Policy and any additional service agreements, constitute the entire agreement between you and truecosmionis regarding your use of our services. These Terms supersede all prior agreements, understandings, or communications between the parties regarding the subject matter herein. Any amendments to these Terms must be made in writing and signed by both parties, except for modifications made by truecosmionis as described in the Modifications section above.