Last updated: 15th January 2026
truecosmionis AG ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. This policy applies to all data we collect through our website at truecosmionis.world and our business operations.
The data controller responsible for your personal data is truecosmionis AG, a company registered in Germany with registration number HRB265879. Our registered office is located at Beethovenstraße 32, 60274 Frankfurt, Hesse, Germany. For any privacy-related enquiries, you can contact us at privacy@truecosmionis.world or by telephone at +49 691345864.
We collect various types of information when you interact with our services. The data we collect includes:
We process your personal data for various legitimate business purposes. How we use your information includes:
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: legitimate interests for business operations and service improvement, contract performance when providing our services, consent for marketing communications and cookies, and legal obligations for compliance and record-keeping requirements.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business, such as IT service providers, analytics services, and professional advisors. All third parties are contractually obligated to protect your data and use it only for the specified purposes. We may also disclose information when required by law or to protect our legal rights.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Customer data and business correspondence are typically retained for 7 years for legal and business purposes. Website analytics data is retained for 26 months, whilst marketing data is kept until you withdraw consent or for 3 years, whichever is sooner. We regularly review our data retention practices and securely delete information that is no longer required.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encrypted data transmission, secure data storage, regular security assessments, and staff training on data protection. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
As we operate primarily within the European Union, your data is generally processed within the EU/EEA. When we use third-party services that may transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us using the following details: Email us at privacy@truecosmionis.world, call us on +49 691345864, or write to us at truecosmionis AG, Beethovenstraße 32, 60274 Frankfurt, Hesse, Germany. You also have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your data appropriately.
If you have concerns about our data processing practices, you have the right to lodge a complaint with the competent data protection authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragte für den Datenschutz und die Informationsfreiheit).